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Privacy Policy

At Moat City, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.

Information We Collect

We collect two types of information from users:

  • Personal Information: This includes details you provide voluntarily when you:

    • Place an order for packaging materials
    • Subscribe to our newsletter
    • Contact us via our forms or email
    • Register for an account or request a quote Examples include your name, email address, phone number, and billing information.

  • Non-Personal Information: This includes data automatically collected when you browse our site, such as:

    • IP addresses
    • Browser type and version
    • Operating system
    • Pages visited, time spent on the site, and click behavior.

How We Use Your Information

We use your information to:

  • Process your orders and deliver services.
  • Communicate with you regarding your orders, inquiries, and updates.
  • Improve and personalize your experience on our website.
  • Send promotional offers, updates, or newsletters (only if you’ve opted-in).
  • Analyze website performance and ensure smooth operation.

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data. This includes encryption, secure server protocols, and access control measures to prevent unauthorized access.

Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your preferences and website activity. You can disable cookies through your browser settings, but doing so may affect certain functionalities of our website.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • When required by law.
  • To trusted third parties who assist in website operations, payment processing, or service delivery, provided they agree to keep your information confidential.

Third-Party Links

Our website may contain links to third-party websites. Moat City is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request information about how your data is being used.

To exercise these rights, please contact us at rongqi.chen@moatcity.com.

Changes to Our Privacy Policy

Moat City reserves the right to update or change this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.”

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At Moat City Packaging, we are a global manufacturer of innovative and sustainable packaging products. We offer comprehensive solutions—from sourcing raw materials to delivering end products—and provide services including consultation, factory setup, and trade facilitation.

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Get In Touch

  • 128 City Road, London, Greater London,
    EC1V 2NX, United Kingdom
  • rongqi.chen@moatcity.com
  • (+44) 798 362 6714

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© Baniwal Infotech Pvt. Ltd. 2024